
You can read the log by clicking on Help>View Log File. Long Generic (progress in 1% increments and may take several hours to complete)ĥ.) Upon completion of running the diagnostics, a log for each drive is saved to the program installation folder.You should backup all of your data before running tests that have options to “Fix”.


Select the test that you would like to perform. A menu of the possible diagnostic tests is shown. Please safely remove all other hard drives except the drive(s) that you want to test.Ĥ.) Select the Tests to Run. Seagate, Samsung, LaCie, and Maxtor drive models are all supported drives.
A pass or fail message from Seagate Dashboard could simply indicate other issues which do not warrant a hard drive replacement.

Note: For a more thorough test of your external hard drive, we suggest using SeaTools for Windows. In MacOS, this icon will be in the Applications folder.Ģ.) On the left side of the Seagate Dashboard, click the drive on which you want to test. Be sure the drive is connected directly to the computer using a USB port, not using a docking station or hub.ġ.) Open Seagate Dashboard by double-clicking the Seagate Dashboard icon on the desktop.
